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17. Data Protection Officer (DPO)
17.1 Zoptiks LLC has appointed Hari Kunduru as the Data Protection Officer (DPO) to oversee and ensure compliance with data protection laws and regulations. Mr. Kunduru can be contacted regarding any questions, concerns, or requests related to the handling of personal information and this Privacy Policy.
Contact details of the Data Protection Officer (DPO):
Name: Hari Kunduru
Email: hari@zoptiks.com
18. Complaints
18.1 We value your privacy and strive to address any concerns or complaints regarding our data protection practices. If you have concerns or complaints regarding the collection, use, or disclosure of your personal information, we encourage you to contact us using the information provided below. We will promptly investigate and respond to your concerns in accordance with applicable data protection laws.
18.2 Right to Lodge Complaints with Supervisory Authorities:
In addition to contacting us, you have the right to lodge complaints with the relevant supervisory authorities responsible for data protection in your jurisdiction. The supervisory authorities are independent public bodies tasked with overseeing and enforcing data protection laws.
18.3 We recommend that you first contact us with any concerns or complaints, as we are committed to resolving privacy-related issues in a timely and appropriate manner. However, if you are not satisfied with our response or believe that your rights have been violated, you may choose to lodge a complaint with the appropriate supervisory authority in your jurisdiction.
18.4 To determine the relevant supervisory authority in your jurisdiction and for further guidance on the complaint process, you may refer to the contact details and resources provided by the data protection authorities in your country.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Zoptiks LLC
21 E State St. Columbus Ohio 43215
support@zoptiks.com
+1 888-875-0501
Privacy Policy
Zoptiks LLC
Software as a Service Privacy Policy
Effective Date: May 20th, 2023
Introduction
Welcome to Zoptiks LLC's Privacy Policy ("Policy"). This Policy governs the collection, use, and disclosure of personal information when you access or use our services ("Services"). By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Policy. Please read this Policy carefully. If you do not agree with the provisions of this Policy, please do not use our Services.
1. Collection and Use of Personal Information
1.1 Information We Collect
We may collect the following types of personal information when you use our Services: [List the types of personal information you collect, such as name, email address, contact information, etc.]
1.2 Use of Personal Information
We use the personal information we collect for the following purposes:
a) Email Addresses:
We collect email addresses to facilitate account-related communications, such as password resets, account verification, and important service-related updates. Additionally, we may use email addresses to send you promotional materials, newsletters, or marketing communications related to our products or services, unless you have opted out of receiving such communications. You can unsubscribe from marketing communications at any time by following the instructions provided in the communication or by contacting us using the information provided at the end of this Policy.
b) Contact Information:
If you provide us with additional contact information, such as your phone number or postal address, we may use this information to communicate with you, provide customer support, or respond to inquiries or requests.
c) Demographic Information:
We may collect demographic information, such as age, gender, or location, to better understand our user base and tailor our services and communications to meet the needs and preferences of our users.
d) Usage Data:
We collect usage data, including information about your interactions with our Services, such as pages visited, features used, and time spent on the platform. This information helps us analyze user behavior, improve the functionality and performance of our Services, and personalize your user experience.
e) Other Personal Information:
In addition to the above, we may collect other personal information you provide or that is generated through your use of our Services. This may include but is not limited to your name, username, profile information, preferences, transaction details, and any other information necessary for the provision and improvement of our Services.
2. Disclosure of Personal Information
2.1 Third-Party Service Providers
We may disclose your personal information to third-party service providers who assist us in providing and improving our Services. These service providers are authorized to use your personal information only as necessary to provide the services to us.
2.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government agency request.
2.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3. Data Security
3.1 Security Measures
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is foolproof, and we cannot guarantee the absolute security of your personal information.
4. User Rights and Choices
4.1 Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information. Please contact us using the information provided at the end of this Policy to exercise these rights.
4.2 Marketing Communications
If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us using the information provided at the end of this Policy.
5. Third-Party Links and Services
5.1 Third-Party Links
Our Services may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.
6. Children's Privacy
6.1 Our Services are not intended for use by children under the age of [insert minimum age]. We do not knowingly collect personal information from children under the age of [insert minimum age]. If you are under the minimum age and wish to use our Services, please seek parental consent or guidance before accessing or using our Services.
6.2 Age Verification and Parental Consent:
We take the privacy and safety of children seriously. If we become aware that we have collected personal information from a child under the applicable minimum age without verifiable parental consent, we will take immediate steps to remove the information from our records. We encourage parents or legal guardians to monitor their children's online activities and help enforce our minimum age requirement.
6.3 Intended Age Range and Parental Consent:
Our Services are intended for individuals above the minimum age requirement. If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us using the information provided at the end of this Policy, and we will promptly take necessary actions to remove the information from our records.
6.4 Parental Consent:
If you are a parent or legal guardian, and you provide consent for your child to use our Services, please contact us using the information provided at the end of this Policy. We may request additional information or documentation to verify parental consent, such as a signed consent form or other suitable methods in accordance with applicable laws and regulations.
6.5 Educational Institutions and Supervision:
If you are an educational institution and wish to allow students under the minimum age to use our Services under your supervision, please contact us using the information provided at the end of this Policy to discuss the appropriate steps and obtain necessary approvals or agreements.
7. International Data Transfers
7.1 If you are accessing or using our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries. The privacy laws of the countries where your personal information is transferred may not be equivalent to the privacy laws in your jurisdiction. By using our services, you consent to the transfer of your personal information to the United States and other countries as described in this Policy.
8. Updates to this Privacy Policy
8.1 We may update this Privacy Policy from time to time by posting the revised version on our website or by notifying you through other reasonable means. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Policy.
9. Retention of Personal Information
9.1 We will retain personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period include the nature of the personal information, the purposes for which it is processed, any legal or regulatory obligations, and our business needs. Here are some factors we consider:
a) United States COPPA Requirements: Personal information collected from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA) will be retained only for as long as necessary to provide the requested services and for a reasonable period thereafter to fulfill legal obligations.
b) Canada's PIPEDA Requirements: Personal information collected in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws.
c) United States PPRA Requirements: Personal information collected in compliance with the Protection of Pupil Rights Amendment (PPRA) will be retained for the specific period required by PPRA or as otherwise required by law.
d) United States IDEA Requirements: Personal information collected in compliance with the Individuals with Disabilities Education Act (IDEA) will be retained as long as necessary to fulfill the purposes outlined in IDEA, as well as any applicable state or local laws and regulations.
e) United States FERPA Requirements: Personal information collected in compliance with the Family Educational Rights and Privacy Act (FERPA) will be retained in accordance with the requirements and guidelines set forth by FERPA, as well as any applicable state or local laws and regulations.
f) European Union GDPR Requirements: Personal information collected from individuals within the European Union will be retained for the duration necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations under the General Data Protection Regulation (GDPR) and other applicable laws.
g) United States HIPAA Requirements: Personal health information collected in compliance with the Health Insurance Portability and Accountability Act (HIPAA) will be retained in accordance with the requirements and guidelines set forth by HIPAA, as well as any applicable state or local laws and regulations.
h) DPA 2018 (UK) Requirements: Personal information collected in compliance with the Data Protection Act 2018 (UK) will be retained in accordance with the requirements and guidelines set forth by the DPA 2018, as well as any applicable laws and regulations.
i) Australia's Privacy Act Requirements: Personal information collected in compliance with the Privacy Act will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws.
j) China's Cybersecurity Law Requirements: Personal information collected in compliance with the Cybersecurity Law of China will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws and regulations.
k) Section 508 Compliance: Personal information collected in compliance with Section 508 of the Rehabilitation Act will be retained for as long as necessary to ensure compliance with accessibility requirements, as well as to fulfill any legal or regulatory obligations.
l) Children's Internet Protection Act: Personal information collected in compliance with the Children's Internet Protection Act (CIPA) will be retained for as long as necessary to fulfill the purposes outlined in CIPA, as well as any applicable state or local laws and regulations.
m) Brazil's Lei Geral de Proteção de Dados: Personal information collected in compliance with Brazil's Lei Geral de Proteção de Dados: Personal information collected in compliance with Brazil's Lei Geral de Proteção de Dados (LGPD) will be retained for the period required to fulfill the purposes for which it was collected, as well as to comply with legal obligations under the LGPD and other applicable laws and regulations.
n) Additional Legal and Regulatory Requirements: We will retain personal information in accordance with other applicable laws and regulations, including but not limited to the Data Protection Act, the Electronic Communications Privacy Act, the Telecommunications Act, and any other relevant legislation specific to the jurisdictions where our services are offered.
9.2 Business Needs and Data Minimization: In addition to legal and regulatory requirements, we may retain personal information for reasonable business purposes, such as maintaining accurate records, resolving disputes, enforcing our rights, and complying with contractual obligations.
9.3 Deletion of Personal Information: Once the retention period expires, we will take appropriate measures to securely delete or anonymize personal information in a manner consistent with industry standards and best practices, unless further retention is required or permitted by law.
10. Data Subject Rights
10.1 Under applicable laws, you have certain rights regarding your personal information. These rights may include the right to:
- Request access to your personal information and receive a copy of it
- Request the rectification of inaccurate or incomplete personal information
- Request the erasure of your personal information under certain circumstances
- Request the restriction of processing of your personal information in certain situations
- Request the portability of your personal information to another organization
- Object to the processing of your personal information in certain cases, including for direct marketing purposes
10.2 To exercise these rights, please contact us using the information provided at the end of this Policy. We will respond to your request in accordance with applicable laws.
11.1 Legal Basis for Processing
We process personal information based on one or more lawful bases, as permitted under applicable data protection laws, including but not limited to:
a) Consent: In certain circumstances, we may rely on your explicit consent as the legal basis for processing your personal information. By using our Services and providing your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the information provided at the end of this Policy. However, please note that withdrawing consent may affect your ability to access certain features or services provided by us.
b) Contract Performance: In some instances, we may process personal information to fulfill our contractual obligations or to take steps at your request prior to entering into a contract. This includes processing personal information necessary for the provision of our Services, account creation, billing, and delivering requested products or services.
c) Legitimate Interests: We may process personal information based on our legitimate interests, provided that such processing does not outweigh your rights and interests. Our legitimate interests may include improving and enhancing our Services, ensuring the security of our systems, preventing fraud, conducting business analytics, marketing our products or services, and other legitimate purposes.
d) Legal Obligations: We may process personal information to comply with our legal obligations, such as obligations arising from applicable laws, regulations, or court orders. This may include disclosing personal information to governmental or regulatory authorities, law enforcement agencies, or other third parties as required or permitted by law.
12. Cookies and Tracking Technologies
12.1 We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content and advertisements. These technologies may collect information such as IP addresses, device identifiers, and browsing activity. By using our Services, you consent to the use of cookies and tracking technologies as described in our separate Cookies Policy. You can manage your cookie preferences through your browser settings or other opt-out mechanisms provided by us.
13. Data Breach Notification
13.1 We have implemented security measures to detect, investigate, and respond to data breaches. In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable laws. We will take prompt actions to mitigate the impact of the breach and provide you with information about the nature of the breach, the personal information affected, and our remedial actions.
14. Data Transfers
14.1 If we transfer your personal information to countries outside of your jurisdiction, we will ensure that appropriate safeguards are in place to protect your personal information. These safeguards may include the use of standard contractual clauses approved by relevant authorities or the implementation of binding corporate rules.
Software as a Service Privacy Policy
Effective Date: May 20th, 2023
Introduction
Welcome to Zoptiks LLC's Privacy Policy ("Policy"). This Policy governs the collection, use, and disclosure of personal information when you access or use our services ("Services"). By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Policy. Please read this Policy carefully. If you do not agree with the provisions of this Policy, please do not use our Services.
1. Collection and Use of Personal Information
1.1 Information We Collect
We may collect the following types of personal information when you use our Services: [List the types of personal information you collect, such as name, email address, contact information, etc.]
1.2 Use of Personal Information
We use the personal information we collect for the following purposes:
a) Email Addresses:
We collect email addresses to facilitate account-related communications, such as password resets, account verification, and important service-related updates. Additionally, we may use email addresses to send you promotional materials, newsletters, or marketing communications related to our products or services, unless you have opted out of receiving such communications. You can unsubscribe from marketing communications at any time by following the instructions provided in the communication or by contacting us using the information provided at the end of this Policy.
b) Contact Information:
If you provide us with additional contact information, such as your phone number or postal address, we may use this information to communicate with you, provide customer support, or respond to inquiries or requests.
c) Demographic Information:
We may collect demographic information, such as age, gender, or location, to better understand our user base and tailor our services and communications to meet the needs and preferences of our users.
d) Usage Data:
We collect usage data, including information about your interactions with our Services, such as pages visited, features used, and time spent on the platform. This information helps us analyze user behavior, improve the functionality and performance of our Services, and personalize your user experience.
e) Other Personal Information:
In addition to the above, we may collect other personal information you provide or that is generated through your use of our Services. This may include but is not limited to your name, username, profile information, preferences, transaction details, and any other information necessary for the provision and improvement of our Services.
2. Disclosure of Personal Information
2.1 Third-Party Service Providers
We may disclose your personal information to third-party service providers who assist us in providing and improving our Services. These service providers are authorized to use your personal information only as necessary to provide the services to us.
2.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government agency request.
2.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3. Data Security
3.1 Security Measures
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is foolproof, and we cannot guarantee the absolute security of your personal information.
4. User Rights and Choices
4.1 Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information. Please contact us using the information provided at the end of this Policy to exercise these rights.
4.2 Marketing Communications
If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us using the information provided at the end of this Policy.
5. Third-Party Links and Services
5.1 Third-Party Links
Our Services may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.
6. Children's Privacy
6.1 Our Services are not intended for use by children under the age of [insert minimum age]. We do not knowingly collect personal information from children under the age of [insert minimum age]. If you are under the minimum age and wish to use our Services, please seek parental consent or guidance before accessing or using our Services.
6.2 Age Verification and Parental Consent:
We take the privacy and safety of children seriously. If we become aware that we have collected personal information from a child under the applicable minimum age without verifiable parental consent, we will take immediate steps to remove the information from our records. We encourage parents or legal guardians to monitor their children's online activities and help enforce our minimum age requirement.
6.3 Intended Age Range and Parental Consent:
Our Services are intended for individuals above the minimum age requirement. If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us using the information provided at the end of this Policy, and we will promptly take necessary actions to remove the information from our records.
6.4 Parental Consent:
If you are a parent or legal guardian, and you provide consent for your child to use our Services, please contact us using the information provided at the end of this Policy. We may request additional information or documentation to verify parental consent, such as a signed consent form or other suitable methods in accordance with applicable laws and regulations.
6.5 Educational Institutions and Supervision:
If you are an educational institution and wish to allow students under the minimum age to use our Services under your supervision, please contact us using the information provided at the end of this Policy to discuss the appropriate steps and obtain necessary approvals or agreements.
7. International Data Transfers
7.1 If you are accessing or using our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries. The privacy laws of the countries where your personal information is transferred may not be equivalent to the privacy laws in your jurisdiction. By using our services, you consent to the transfer of your personal information to the United States and other countries as described in this Policy.
8. Updates to this Privacy Policy
8.1 We may update this Privacy Policy from time to time by posting the revised version on our website or by notifying you through other reasonable means. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Policy.
9. Retention of Personal Information
9.1 We will retain personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period include the nature of the personal information, the purposes for which it is processed, any legal or regulatory obligations, and our business needs. Here are some factors we consider:
a) United States COPPA Requirements: Personal information collected from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA) will be retained only for as long as necessary to provide the requested services and for a reasonable period thereafter to fulfill legal obligations.
b) Canada's PIPEDA Requirements: Personal information collected in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws.
c) United States PPRA Requirements: Personal information collected in compliance with the Protection of Pupil Rights Amendment (PPRA) will be retained for the specific period required by PPRA or as otherwise required by law.
d) United States IDEA Requirements: Personal information collected in compliance with the Individuals with Disabilities Education Act (IDEA) will be retained as long as necessary to fulfill the purposes outlined in IDEA, as well as any applicable state or local laws and regulations.
e) United States FERPA Requirements: Personal information collected in compliance with the Family Educational Rights and Privacy Act (FERPA) will be retained in accordance with the requirements and guidelines set forth by FERPA, as well as any applicable state or local laws and regulations.
f) European Union GDPR Requirements: Personal information collected from individuals within the European Union will be retained for the duration necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations under the General Data Protection Regulation (GDPR) and other applicable laws.
g) United States HIPAA Requirements: Personal health information collected in compliance with the Health Insurance Portability and Accountability Act (HIPAA) will be retained in accordance with the requirements and guidelines set forth by HIPAA, as well as any applicable state or local laws and regulations.
h) DPA 2018 (UK) Requirements: Personal information collected in compliance with the Data Protection Act 2018 (UK) will be retained in accordance with the requirements and guidelines set forth by the DPA 2018, as well as any applicable laws and regulations.
i) Australia's Privacy Act Requirements: Personal information collected in compliance with the Privacy Act will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws.
j) China's Cybersecurity Law Requirements: Personal information collected in compliance with the Cybersecurity Law of China will be retained as long as necessary to fulfill the identified purposes, or as required or permitted by applicable laws and regulations.
k) Section 508 Compliance: Personal information collected in compliance with Section 508 of the Rehabilitation Act will be retained for as long as necessary to ensure compliance with accessibility requirements, as well as to fulfill any legal or regulatory obligations.
l) Children's Internet Protection Act: Personal information collected in compliance with the Children's Internet Protection Act (CIPA) will be retained for as long as necessary to fulfill the purposes outlined in CIPA, as well as any applicable state or local laws and regulations.
m) Brazil's Lei Geral de Proteção de Dados: Personal information collected in compliance with Brazil's Lei Geral de Proteção de Dados: Personal information collected in compliance with Brazil's Lei Geral de Proteção de Dados (LGPD) will be retained for the period required to fulfill the purposes for which it was collected, as well as to comply with legal obligations under the LGPD and other applicable laws and regulations.
n) Additional Legal and Regulatory Requirements: We will retain personal information in accordance with other applicable laws and regulations, including but not limited to the Data Protection Act, the Electronic Communications Privacy Act, the Telecommunications Act, and any other relevant legislation specific to the jurisdictions where our services are offered.
9.2 Business Needs and Data Minimization: In addition to legal and regulatory requirements, we may retain personal information for reasonable business purposes, such as maintaining accurate records, resolving disputes, enforcing our rights, and complying with contractual obligations.
9.3 Deletion of Personal Information: Once the retention period expires, we will take appropriate measures to securely delete or anonymize personal information in a manner consistent with industry standards and best practices, unless further retention is required or permitted by law.
10. Data Subject Rights
10.1 Under applicable laws, you have certain rights regarding your personal information. These rights may include the right to:
- Request access to your personal information and receive a copy of it
- Request the rectification of inaccurate or incomplete personal information
- Request the erasure of your personal information under certain circumstances
- Request the restriction of processing of your personal information in certain situations
- Request the portability of your personal information to another organization
- Object to the processing of your personal information in certain cases, including for direct marketing purposes
10.2 To exercise these rights, please contact us using the information provided at the end of this Policy. We will respond to your request in accordance with applicable laws.
11.1 Legal Basis for Processing
We process personal information based on one or more lawful bases, as permitted under applicable data protection laws, including but not limited to:
a) Consent: In certain circumstances, we may rely on your explicit consent as the legal basis for processing your personal information. By using our Services and providing your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the information provided at the end of this Policy. However, please note that withdrawing consent may affect your ability to access certain features or services provided by us.
b) Contract Performance: In some instances, we may process personal information to fulfill our contractual obligations or to take steps at your request prior to entering into a contract. This includes processing personal information necessary for the provision of our Services, account creation, billing, and delivering requested products or services.
c) Legitimate Interests: We may process personal information based on our legitimate interests, provided that such processing does not outweigh your rights and interests. Our legitimate interests may include improving and enhancing our Services, ensuring the security of our systems, preventing fraud, conducting business analytics, marketing our products or services, and other legitimate purposes.
d) Legal Obligations: We may process personal information to comply with our legal obligations, such as obligations arising from applicable laws, regulations, or court orders. This may include disclosing personal information to governmental or regulatory authorities, law enforcement agencies, or other third parties as required or permitted by law.
12. Cookies and Tracking Technologies
12.1 We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content and advertisements. These technologies may collect information such as IP addresses, device identifiers, and browsing activity. By using our Services, you consent to the use of cookies and tracking technologies as described in our separate Cookies Policy. You can manage your cookie preferences through your browser settings or other opt-out mechanisms provided by us.
13. Data Breach Notification
13.1 We have implemented security measures to detect, investigate, and respond to data breaches. In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable laws. We will take prompt actions to mitigate the impact of the breach and provide you with information about the nature of the breach, the personal information affected, and our remedial actions.
14. Data Transfers
14.1 If we transfer your personal information to countries outside of your jurisdiction, we will ensure that appropriate safeguards are in place to protect your personal information. These safeguards may include the use of standard contractual clauses approved by relevant authorities or the implementation of binding corporate rules.
14.2 Use of YouTube API Services
Our platform integrates YouTube API Services to enhance your user experience. The use of these services is clearly disclosed in this Privacy Policy. This integration may impact your interaction with our platform in terms of data sharing and usage. Any changes to the integration of YouTube API Services will be updated in this policy, and we encourage you to review it periodically.
14.3 Google Privacy Policy
As a platform that utilizes YouTube API Services, our use of your data is also subject to Google's Privacy Policy. This policy provides detailed information about how Google uses and protects your data. We strongly recommend that you read Google's Privacy Policy to understand their data processing practices. You can access the Google Privacy Policy directly through the following link.
Your use of our services signifies your understanding and acceptance of these terms. If you do not agree with these terms, we kindly ask you to refrain from using our services. For any questions or concerns, please feel free to contact our customer support. regarding their data privacy and how their data is used, stored, and protected when interacting with the API client that uses Google's services.
15. Privacy Shield
15.1 Zoptiks LLC participates in and complies with the EU-U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU) and the European Economic Area (EEA) to the United States. We adhere to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
15.2 As part of our commitment to the Privacy Shield framework, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) to ensure compliance with the Privacy Shield Principles. In the event of any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.
15.3 For more information about the Privacy Shield program, including the Privacy Shield List and our certification, please visit the Privacy Shield website at https://www.privacyshield.gov/ .
15.4 If you have any questions or concerns regarding our participation in the Privacy Shield framework or our adherence to its principles, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We are committed to addressing and resolving any Privacy Shield-related complaints or disputes in a timely and appropriate manner.
16. Processor Obligations
16.1 If we act as a data processor on behalf of our customers, we will process personal information in accordance with their instructions and applicable data protection laws. We take appropriate technical and organizational measures to assist our customers in meeting their data protection obligations and safeguarding personal information.
Our platform integrates YouTube API Services to enhance your user experience. The use of these services is clearly disclosed in this Privacy Policy. This integration may impact your interaction with our platform in terms of data sharing and usage. Any changes to the integration of YouTube API Services will be updated in this policy, and we encourage you to review it periodically.
14.3 Google Privacy Policy
As a platform that utilizes YouTube API Services, our use of your data is also subject to Google's Privacy Policy. This policy provides detailed information about how Google uses and protects your data. We strongly recommend that you read Google's Privacy Policy to understand their data processing practices. You can access the Google Privacy Policy directly through the following link.
Your use of our services signifies your understanding and acceptance of these terms. If you do not agree with these terms, we kindly ask you to refrain from using our services. For any questions or concerns, please feel free to contact our customer support. regarding their data privacy and how their data is used, stored, and protected when interacting with the API client that uses Google's services.
15. Privacy Shield
15.1 Zoptiks LLC participates in and complies with the EU-U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU) and the European Economic Area (EEA) to the United States. We adhere to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
15.2 As part of our commitment to the Privacy Shield framework, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) to ensure compliance with the Privacy Shield Principles. In the event of any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.
15.3 For more information about the Privacy Shield program, including the Privacy Shield List and our certification, please visit the Privacy Shield website at https://www.privacyshield.gov/ .
15.4 If you have any questions or concerns regarding our participation in the Privacy Shield framework or our adherence to its principles, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We are committed to addressing and resolving any Privacy Shield-related complaints or disputes in a timely and appropriate manner.
16. Processor Obligations
16.1 If we act as a data processor on behalf of our customers, we will process personal information in accordance with their instructions and applicable data protection laws. We take appropriate technical and organizational measures to assist our customers in meeting their data protection obligations and safeguarding personal information.
17. Data Protection Officer (DPO)
17.1 Zoptiks LLC has appointed Hari Kunduru as the Data Protection Officer (DPO) to oversee and ensure compliance with data protection laws and regulations. Mr. Kunduru can be contacted regarding any questions, concerns, or requests related to the handling of personal information and this Privacy Policy.
Contact details of the Data Protection Officer (DPO):
Name: Hari Kunduru
Email: hari@zoptiks.com
18. Complaints
18.1 We value your privacy and strive to address any concerns or complaints regarding our data protection practices. If you have concerns or complaints regarding the collection, use, or disclosure of your personal information, we encourage you to contact us using the information provided below. We will promptly investigate and respond to your concerns in accordance with applicable data protection laws.
18.2 Right to Lodge Complaints with Supervisory Authorities:
In addition to contacting us, you have the right to lodge complaints with the relevant supervisory authorities responsible for data protection in your jurisdiction. The supervisory authorities are independent public bodies tasked with overseeing and enforcing data protection laws.
18.3 We recommend that you first contact us with any concerns or complaints, as we are committed to resolving privacy-related issues in a timely and appropriate manner. However, if you are not satisfied with our response or believe that your rights have been violated, you may choose to lodge a complaint with the appropriate supervisory authority in your jurisdiction.
18.4 To determine the relevant supervisory authority in your jurisdiction and for further guidance on the complaint process, you may refer to the contact details and resources provided by the data protection authorities in your country.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Zoptiks LLC
21 E State St. Columbus Ohio 43215
support@zoptiks.com
+1 888-875-0501