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Cookie Policy
Zoptiks LLC.
Cookie Policy

Effective Date: May 20th, 2023

Introduction
This Cookie Policy ("Policy") explains how [Your Company Name] ("we," "us," or "our") uses cookies and similar tracking technologies on our website or software as a service ("SaaS") platform ("Platform"). This Policy describes the types of cookies we use, the purposes for which we use cookies, and your choices regarding cookies.

By accessing or using our Platform, you consent to the use of cookies in accordance with this Policy. If you do not agree to the use of cookies, please disable cookies in your browser settings or refrain from using our Platform.

What are Cookies?
Cookies are small pieces of text used to store information on web browsers. They are placed on your device (e.g., computer, smartphone, or tablet) when you visit a website or use an application. Cookies enable the website or application to recognize your device and store certain information about your preferences or actions.

Types of Cookies We Use
We use the following types of cookies on our Platform:

a. Authentication Cookies: These cookies are necessary to verify your account and determine when you're logged in. They make it easier for you to access the Platform and show you the appropriate experience and features. For example, we use cookies to keep you logged in as you navigate between pages and remember your browser so you don't have to keep logging in repeatedly.

b. Security and Site Integrity Cookies: These cookies help us keep your account, data, and the Platform safe and secure. They enable us to identify and impose additional security measures when unauthorized access to your account is detected. For instance, cookies help us prevent unauthorized login attempts and detect and prevent spam, phishing attacks, and other activities that violate our policies.

c. Advertising, Recommendations, Insights, and Measurement Cookies: These cookies are used to deliver personalized ads, recommendations, and insights. They help us show ads and make recommendations to businesses and organizations that may be of interest to you based on your use of the Platform and other websites or apps. Additionally, these cookies measure the performance of advertising campaigns and help us understand the interests and preferences of our users.

d. Functionality Cookies: These cookies enable us to provide customized content and experiences, store preferences, and deliver tailored features. They help us remember your preferences, interactions with the Platform, and provide you with content relevant to your locale.

e. Performance and Analytics Cookies: These cookies help us improve the performance of the Platform and analyze how users interact with it. They allow us to understand which parts of the Platform are most useful and engaging, identify areas for improvement, and optimize the loading speed and performance for different users.

Third-Party Cookies
We also use cookies from third-party services, including Google Tag Manager and various social media networks such as Facebook, Instagram, Twitter, Pinterest, TikTok, Google, Snapchat, and LinkedIn. We also use cookies from software providers such as Froged, Zoptiks, Flodesk, Illow, Lou, Endorsal, Encharge, Archbee, and Frill. These third-party cookies may collect information about your online activities and track your interaction with our Platform and other websites or applications. We encourage you to review the privacy policies and cookie policies of these third-party services to understand how they handle your data.

Please note that we have no control over the content or policies of these third-party websites or applications.

Your Choices
You have the right to choose whether to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect your ability to access certain features or functionality on our Platform.

You can typically manage your cookie preferences through your browser settings. To learn more about managing cookies and opting out of certain third-party cookies for advertising purposes, you can visit the following resources:

For Google Analytics: https://tools.google.com/dlpage/gaoptout
For Facebook: https://www.facebook.com/help/568137493302217
For Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies

Legal Basis for Processing
In the European Union, our processing of personal data through cookies is based on legitimate interests, consent, or other legal bases as required under the General Data Protection Regulation (GDPR).

Cookie Duration and Expiration
The duration for which cookies will be stored on your device may vary. Some cookies are session-based and will expire when you close your browser, while others may persist for a longer duration. You can manually remove or delete cookies from your browser settings.

Data Sharing and Transfers
We may share data collected through cookies with third parties for various purposes, such as analytics, advertising, and social media integration. These third parties may be located in different countries, including countries outside the European Economic Area (EEA). By using our Platform, you consent to the transfer of your personal data to these third parties. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.

Cookie Banner and Consent Mechanism
When you visit our Platform, you will be presented with a cookie banner or pop-up that seeks your consent to the use of cookies. By continuing to use our Platform or clicking "Accept," you are providing your explicit consent to the use of cookies as described in this Cookie Policy. You have the right to manage your cookie preferences and withdraw your consent at any time. You can typically manage your cookie preferences through your browser settings.

United States COPPA Requirements
We are committed to protecting the privacy of children. Our Platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we may have inadvertently collected personal information from a child under 13, please contact us using the information provided in the "Contact Us" section below, and we will take appropriate steps to delete the information.

Canada's PIPEDA Requirements
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. We handle your personal information in accordance with PIPEDA, and you can learn more about our practices in our Privacy Policy.

United States PPRA Requirements
In compliance with the Protection of Pupil Rights Amendment (PPRA), we do not collect, use, or disclose personal information from students for marketing or advertising purposes.

United States IDEA Requirements
We respect and comply with the Individuals with Disabilities Education Act (IDEA). We are committed to providing accessible and inclusive services. If you require any accommodations or have accessibility concerns, please contact us using the information provided in the "Contact Us" section below.

United States FERPA Requirements
We are committed to protecting student privacy in accordance with the Family Educational Rights and Privacy Act (FERPA). We do not disclose personally identifiable information from education records without the appropriate consent or as permitted by law.

European Union GDPR Requirements
If you are accessing our Platform from the European Union, we comply with the General Data Protection Regulation (GDPR). Our processing of personal data is based on legitimate interests, consent, or other legal bases as required under the GDPR. You can learn more about our data processing activities and your rights in our Privacy Policy.

United States HIPAA Requirements
We do not collect, store, or process protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA) in the United States.

DPA 2018 (UK) Requirements
If you are accessing our Platform from the United Kingdom, we comply with the Data Protection Act 2018 (DPA 2018) and process personal data in accordance with applicable UK data protection laws. Please refer to our Privacy Policy for more information.

Australia's Privacy Act Requirements
We comply with the Privacy Act in Australia. We handle your personal information in accordance with the Privacy Act, and you can learn more about our practices in our Privacy Policy.

China's Cybersecurity Law Requirements
If you are accessing our Platform from China, we comply with the relevant provisions of China's Cybersecurity Law. We protect your personal information in accordance with the law's requirements.

Section 508 Compliance
We strive to ensure that our Platform is accessible to individuals with disabilities in compliance with Section 508 of the Rehabilitation Act. If you encounter any accessibility issues or need assistance, please contact us using the information provided in the "Contact Us" section below.

Children's Internet Protection Act
We are committed to complying with the Children's Internet Protection Act (CIPA). We take appropriate measures to ensure that our Platform is safe and appropriate for use by children.

Brazil’s Lei Geral de Proteção de Dados
If you are accessing our Platform from Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD). We handle your personal information in accordance with the LGPD, and you can learn more about our practices in our Privacy Policy.

Retention Period
We retain the data collected through cookies for as long as necessary to fulfill the purposes outlined in this Cookie Policy. The specific retention period may vary depending on the type of cookie and the purpose for which it is used.

Data Subject Rights
As a user of our Platform, you have certain rights regarding your personal data. These rights may include the right to access, rectify, or delete personal data, as well as the right to object to processing. To exercise your rights or for any inquiries regarding your personal data, please contact us using the information provided in the "Contact Us" section below.

Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Policy by posting the updated version on our Platform or by other means as required by applicable law.

Contact Us
If you have any questions or concerns about this Cookie Policy, or if you would like to exercise your rights or contact our Data Protection Officer, please contact us at support@zoptiks.com

By using our Platform, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein.
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Zoptiks Helpdesk | 2024